Synergy3

HVAC Project Manager

Are you an experienced and organized leader with a passion for managing projects and providing exceptional customer service? Join our team at Synergy3 as a HVAC Project Manager and be part of a company committed to excellence, transparency, and customer satisfaction. Synergy3 is a family-owned HVAC and plumbing company serving Pennsylvania and New Jersey areas. With a strong commitment to quality, transparency, and customer service, we offer a wide range of services, including HVAC, plumbing, electrical, and commercial solutions.

Learn more about us at: https://www.synergy3.com/ 

Who We Are:

At Synergy3, we pride ourselves on being a family-owned business that prioritizes relationships and customer satisfaction above all else. Our close-knit team is dedicated to providing end-to-end solutions for residential and commercial clients. With our 100% satisfaction guarantee and industry-leading warranty, we strive to deliver exceptional service and exceed customer expectations.

Responsibilities:

• Oversee and manage residential projects from start to finish, ensuring timely completion and adherence to project specifications.
• Coordinate with technicians and other teams to ensure effective scheduling and allocation of resources.
• Maintain regular communication with clients, keeping them informed of project progress and addressing any concerns or issues that may arise.
• Handle all project paperwork, including billing, filing, and maintaining accurate records
• Conduct regular meetings with the program administrator to review project status and discuss any updates or changes.
• Establish and maintain strong relationships with utility companies and clients to ensure successful project execution.
• Collaborate with core office team members and technicians to establish KPIs and maintain efficient project workflow.
• Ensure compliance with safety regulations and company policies during project execution.
• Provide exceptional customer service, resolving any customer complaints or issues in a timely and professional manner.

Qualifications:

• High School diploma or equivalent education required; college-level education preferred.
• Minimum of 1 year of customer service experience, preferably in a project management role.
• Proficient in Microsoft Office, Google spreadsheets, Smartsheets, Dropbox, CRMs such as Salesforce, Oracle NetSuite, or similar software.
• Knowledge of HVAC, plumbing, electrical contracting is a plus.
• Excellent organizational, interpersonal, and communication skills.
• Ability to multitask, prioritize, and meet project deadlines.
• Strong attention to detail and problem-solving abilities.
• Bilingual in English and Spanish is a plus.

Salary and Benefits:

• Full Time
• Competitive salary starting at $60,000 per year, plus performance based bonuses that can add up to over $100,000 per year commensurate with experience.
• Paid holidays and vacation time.
• IBC Medical Insurance and MetLife Dental.
• Opportunities for career growth and advancement.

Synergy3 is known for its great culture of teamwork, appreciation and recognition. We do not have employees, we have team members. Synergy3 was named the best places to work by the ACHR news magazine 

• We celebrate everyone's birthday (you get custom cake to take home)We celebrate your anniversary and provide you with monetary award as your anniversary gift
• You can win Team member of the month 500$ prizeYou can win cleanest truck of the month if you are a tech 200$ prize
• You can win most reviews of the month prize 500$
• We are closed for our company birthday celebration. 
• We celebrate it at our state of the art headquarters
• We get together for our annual paintball and company picnic events.
• We get together for Thanksgiving breakfast.
• We get together for our Year end awards where you get a chance to be voted for one of the 10 categories with Real value prizes not Wawa gift cards.
• We are known for our great Christmas parties that we celebrate at the best restaurants/night club in Philadelphia.