Synergy3

Administrative Assistant

We are currently seeking to add an Administrative Assistant to our dynamic team. The successful candidate will be a team player and contributor who possesses excellent time management, organizational, communication, and interpersonal skills. This is a hybrid position but will primarily work from home. Qualified candidates must live within commuting distance of our Philadelphia office.

At Synergy3, we pride ourselves on being a family-owned business that prioritizes relationships and customer satisfaction above all else. Our close-knit team is dedicated to providing end-to-end solutions for residential and commercial clients. With our 100% satisfaction guarantee and industry-leading warranty, we strive to deliver exceptional service and exceed customer expectations. 

THIS IS A PART-TIME IN-OFFICE POSITION.

Responsibilities:

• Customer creation / Creation of sales orders
• Maintain Customer Records
• Coordinate with technicians and other teams
• Maintain regular communication with clients
• Handle basic functions within Oracle NetSuite
• Collaborate with core office team members to maintain efficient project workflow
• Provide exceptional customer service, resolving any customer complaints or issues in a timely and professional manner. 

Qualifications:

• High School diploma or equivalent education required; college-level education preferred. 
• Minimum of 1 year of customer service experience, preferably in a project management role.
• Knowledge of HVAC, plumbing, and electrical contracting is a plus.
• Working knowledge of Oracle, NetSuite, and ERP CRM is strongly preferred
• Excellent organizational, interpersonal, and communication skills.
• Ability to multitask, prioritize, and meet project deadlines. 
• Strong attention to detail and problem-solving abilities. 

Salary and Benefits:

• Part-Time
• $20.00 - $25.00 an hour, commensurate with experience.
• Paid holidays and vacation time. 
• IBC Medical Insurance and MetLife Dental.
• Opportunities for career growth and advancement.